Please contact us if you are not satisfied with the items after receive it.(must in 3 working days after you receive)

Any problems,please e-mail us.all e-mails will be answered within 2 business days.we will solve problem for you with the doll.

12 months warranty.Buy with confidence!

We are not responsible for any custom duty or import tax.

We have much experience on custom fee.Pls tell us what is the best price for declaring value on invoice,so that you could avoid to pay high tax.

As far as we know,France,Brazil and Turkey have strict import policy.So if your package is shipping to those country ,you must quit famliar with the policy and tell us what should we do.If you are from Brazil,you must provide your CPF Number(Tax Number) to us.

If u can not get the package due to the policy in your country,we will not bear the lost.Thanks for cooperation.